This policy explains how veltrabit ("we") amasses, processes and safeguards your personal data when you use and Services. We act as data controller for this information.
What we collect. Names, emails, nationalities and the like plus KYC documents required by regulation. Also collected: execution and account history, technical logs and helpdesk threads. EU/UK legal grounds: performing the contract, legal duty, and legitimate interest.
Purpose of use. Running your account, clearing trades, satisfying regulators, fighting fraud, platform security, plus optional product updates with easy opt-out.
Sharing. Sharing is limited to operating vendors (custody, payments, KYC), regulators upon lawful request, and anonymized metrics. Personal data is never sold.
Retention and security. Data is kept for the account life plus statutory windows (often five to seven years for transaction records). Safeguards: AES-256 at rest plus TLS 1.3 in transit, and ISO 27001-audited access governance.
Your choices. Viewing, correction, export, erasure and objection rights may be used by emailing [email protected]. Responses follow the legally set windows.